Terms and Conditions

Our main priority is always safety at the salon - as we are dealing with chemicals + hot tools the space is a child-free zone. This not only ensures everyone within the salon is safe but allows us to focus solely on providing the best service possible for our clients. 

This excludes babies within a pram - note we cannot continue services while a baby is held.

Although we adore little beans, many of our clients' count down the days to enjoy some much overdue 'me time' - trusting us to provide moments of peaceful pampering, a chic glamour boost + opportunity to sit in a beautiful space surrounded by adults.

—

To ensure ABH Studio is always a comfortable space with optimal services - clients are unable to bring a friend along to their appointment. 

We understand that there are sometimes special circumstances + are happy to make some accomodations.

Please notify us via email if you have a request + we will make something work!

—

We can offer clients an estimated length of appointment -however as everyone’s hair needs are different we cannot guarentee how long your booking will take. Approximate duration list:

Cut + Blowdry:                   60 minutes

Signature Styling:             45 minutes - 75 mintes

Tint + Blowdry:                  2.5 hours 

Highlights + Blowdry:       2.5 - 4 hours 

Please leave ample time as some bookings may take longer than others.

—

In-line with our approach ‘no two heads of hair are the same’ - our stylists are only able to provide a precise quote once they have seen your hair in person at the salon. 

During the consultation with your stylist - they will provide you with a personalised quote before starting your appointment.

Our full service list is available to provide an estimate only.

We recommend sending inspo / reference images via email to give your stylist a better understanding on which services you require.

—

Due to availability all of our colour bookings are by appointment only - we do accept walk-in styling bookings however we cannot guarantee there will be a stylist available.

The best way to secure a last-minute booking is via email or our online booking system.

If you can’t see any available bookings - you can add your details to our waiting list and a stylist will give you call or text if they can make something work on the day!

Please provide your date + requested time in the wait-list notes.

—

Unfortunately due to our schedule we cannot guarantee we can complete your full service if you are late to your appointment. 

Please allow extra time for travel, traffic + parking as Claremont does get very busy.

If you are running late please notify us via sms - to the number that sent your confirmation text.

There may be a cancellation fee charged if we are unable to complete your service.

—